Skip to content
Now welcoming founding restaurant inquiries Explore early access
OrderCheck your POS
Guest experience · 4 min read · November 10, 2026

Dinner should not need a password.

A practical checklist for account-free pickup ordering, from the first tap to the pickup counter.

Put guest checkout first

Let a hungry guest choose food before asking for information. Collect only what the restaurant needs to fulfill the pickup and share a receipt. Keep account creation optional rather than a gate before payment.

Make the basket easy to change

Show modifier prices beside the options, make required selections obvious and provide a way to remove or adjust an item. Preserve the basket through a refresh on the same device, while warning that availability and totals must be revalidated before a real charge.

Show the full total early

Item subtotal, tax, pickup timing and every guest-facing fee belong before payment. A clear pickup address and a visible cancellation policy help a guest make an informed choice.

Offer familiar payment where supported

Apple Pay, Google Pay and Stripe Link can simplify entry, but availability depends on the processor, device, country and approved integration. Always provide an accessible fallback. Our demo uses labeled illustrations and never opens a real wallet.

Make reordering optional and safe

A saved basket can help a returning guest start again. Recheck current prices, options, hours and sold-out items before the next order. Do not store payment details or imply that a reorder has already been accepted.

Want to use these questions for your restaurant? Tell us your POS.
All field notes
For your restaurant. For your regulars.

Your next order starts here.

Tell us your POS. Help shape a simpler way to order pickup.

Join founding restaurants